109: Inspection of Wandoo Reintegration Facility

Wandoo Reintegration Facility is a minimum-security prison for young men aged 18 – 28 years. It is located in the suburb of Murdoch, 19 km from the city centre and has the capacity to hold 77 prisoners. The site previously accommodated juvenile offenders, predominantly on remand. Wandoo was established as part of the 2008 Liberal …

Wandoo has been a success in its own right. But, more than that, it offers some positive lessons for the state’s other prisons and the Banksia Hill Detention Centre for juveniles. The decision to target specific services at young men was a good one, and Serco has met or exceeded reasonable expectations. In short, there …

THE WANDOO CONTRACT Serco performs well against its Key Performance Indicators (KPIs) but some are not relevant to key objectives or challenging enough. KPIs need to be reviewed and linked to outcomes, similar to those for the new Melaleuca Remand and Reintegration Facility for women, which are recidivism-based. Overall the contract is well-managed and represents good practice. …

Revise the Wandoo KPIs to be more outcome based and to include indicators that measure the facility’s progress towards reducing reoffending. The contract monitors should incorporate the results of Wandoo’s internal audits into their reviews, and ensure these reviews are focused on outcomes as well as managing risk. The Department and/or Serco should introduce additional …